Who approves my request, and how long does it take?

The specific decision-makers for a given approval depend on the type of request and the platform's configured approval rules, which can involve one or more reviewers depending on the significance of the decision. Open the record's Approvals or history section to see the current status of the request.

There's no fixed turnaround time — it depends on the reviewers involved and the complexity of the request. If a decision-maker is temporarily unavailable, their authority may be delegated to someone else so requests aren't left waiting indefinitely; see "Approvals and decision workflow" for more on how delegation works.